Refund Policy

How to request a refund

Go to Account → Your plan → Request refund (tap your avatar on the Home screen). One tap opens a pre-filled email to refund@muktify.in with your account details — just hit send. You can also email us directly at the same address with your registered email and purchase date.

Timeline

• We process refund requests within 7 days of receiving your email.
• Once approved, credit reaches your account in 5–7 business days, depending on your bank or payment method.
• Refunds are issued to your original payment method via Razorpay.

Conditions

• Request must be made within 7 calendar days of the original purchase date.
• One refund per account per year.
• After the refund is processed, your account reverts to the free tier. Your data is retained for 30 days.
• Renewals: if you are charged on auto-renewal and request a refund within 7 days, the renewal charge is also refundable.

Questions?

Email us at refund@muktify.in. We respond within 24 hours on business days.